Returns & Shipping
What if my items arrived damaged or I received the wrong item?
If your items arrived damaged or you received an incorrect item, please email email@example.com with your name and order number. You do not need to initiate a return in the Returns Center for the damaged or incorrect items.
How do I return my items?
Email us at firstname.lastname@example.org with your order number and items you would like to return. We will then send you a blank shipping label and return information.
How soon will I get my refund?
Once we have received and inspected your items you will get your refund within 1 - 4 business days. We will send a confirmation email when the refund is complete. We will refund any unused portion of the store credit coupon code
What items are returnable?
- Items purchased within 100 days from your purchase date that are undamaged.
- Please note that shipping charges are non-refundable.
What are your shipping rates?
We offer free shipping on all US orders over $50 in the United States. US orders under $50, and International Shipping is calculated based on the location and weight. Once you reach the checkout page, you're able to enter the shipping destination and see additional shipping methods and their rates.