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Returns, Refunds & Exchanges



What is Runners Athletics Return Policy?

We accept returns of items purchased within 100 days from your purchase date that are undamaged. Please note that shipping charges are non-refundable.

What is Runners Athletics Refund Policy?

Once we have received and inspected your items you will get your refund immediately after drop off. This will reflect back to the original mode of payment within 5-7 business days, depending on your financial institution. PayPal refunds will be visible in your PayPal balance immediately. Please note that shipping charges are non-refundable. We will send a confirmation email when the refund is complete. We will refund any unused portion of the store credit coupon code.

What if my items arrived damaged or I received the wrong item?

If your items arrived damaged or you received an incorrect item, please email sales@runnersathletics.com with your name and order number. You do not need to initiate a return in the Returns Center for the damaged or incorrect items.

How do I return my items?

Please be advised that we only accept in-person returns to ensure that the items are in good condition. Our returns partner - Happy Returns, has imposed a new contact-free experience at these locations to ensure your safety. Check the locator page to find open return bars near you.

We recommend starting your returns online before visiting a return bar to expedite your experience. Click the 'Initiate a Return' button to begin your return/exchange.

  • Refund/Exchange initiated immediately upon drop-off
  • Thousands of locations nationwide
  • No need to box your items
  • Start your return or exchange online here to receive a QR code for a contact-free drop-off
  • Note that there will be a fee of $5.00 deducted from your refund for use of this method

What is your International Return Policy?

We accept in-mail returns for International orders only. If you have questions regarding an international return, please contact speedy@runnersathletics.com with your order details. Shipping for returns from outside the United States are at your own cost.